While the health, social and economic crisis caused by COVID19 has substantially changed the business landscape, there are many other forces affecting the strategies at many companies, such as the need to be more agile in the delivery of new products and services while becoming more efficient in operations. In many cases these mandates, together with the availability of new applications and technologies are driving attention to accelerating the migration to the public clouds. To all this, we need to add efforts to satisfy data protection, security and be compliant with government regulations, as well as the need to be more transparent and accountable for how we spend the company’s resources. How do you know if you are spending more than you should? What mechanisms could be implemented to prevent impacting SLAs while staying withing budgets? In this session we will use the solution to focus on 4 key business cases.


16:00 - 17:00 hs GMT+1


IT Service Management en Español
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