How do you maximise value across your people, processes and products with service management and meet your digital transformation goals? This practical webinar will show you the benefits of shifting from ITSM to ESM practices so you can maintain that competitive edge, and explore why tooling needs to be extendable and configurable to meet the unique requirements of each and every organisation. What you'll take away: - Understand what Enterprise Service Management is, and how it differs to ITSM. - Discover the benefits of expanding your ITSM capabilities and adopting across the enterprise. - Learn about the dimensions of service management and how it fits within digital transformation. - Receive practical “how to advice” on how to implement ESM and deliver value by improving service management processes. - The best way to optimise value stream delivery from Jira Service Management.

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17:00 - 18:00 hs GMT+1

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Junio / 2021 2135 webinars
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Lun 31 de Junio de 2021
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