Dell Technologies appreciates the impacts that Higher Education institutions are currently experiencing during this challenging time and the concerns around loss of income from international students, the shift to remote digital learning, the need for remote engagement with prospective students and current students and providing support required to get access to funds and attend university remotely in the next academic year is going to be critical. • Student & Academic remote onboarding o Efficient remote student onboarding leveraging home based staff. o Engaging with prospective students to get them the support they need remotely ahead of the academic year. o Home based clearing processes o Remote onboarding of academic staff • Increase student & academic productivity and create a consistent and scalable experience regardless of how and where they access oDigital learning: Connecting learning apps to deliver a personalised learning experience securely. o Giving students & academics secure access to the apps on any device at any time. o A consistent experience regardless of where and how they access. o Scalable solutions to support increase and decrease of staff and students remotely throughout the academic year. • Help staff, academics and students people access information they need to help them to study and teach remotely o Chatbots and automated workflows to get students access the right information that they need at the right time and connecting in to relevant third party organisations. Dell Technologies Boomi & VMWare organizations have a number of large red-brick HE Institutions that are investigating a more effective way to onboarding of students and academic staff , simplifying and personalizing an engaging digital learning experience and collaborating with their research partners.

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