Although Agile was originally conceived to apply solely to software development, it’s influence has been far-reaching. In 2020, it’s notably impacted the service desk - something whose traditional principles are rooted in ITIL. So what does the Agile service desk look like in 2020? Has it continuously demonstrated and delivered business-defined value? And does it actually put people before process and technology? Join us for a discussion on what the current - and future - Agile service desk looks like. We’ll cover: - Recent use cases showing how the Agile mindset can drive efficiency at the service desk level - How Agile can improve the reputation of your service desk - and champion its contribution to the business - What Agile metrics you should use, and how they show the positive impact that ITSM has across an organization

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17:00 - 18:00 hs GMT+1

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IT Service Management
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Agosto / 2020 28 webinars
Lunes
Martes
Miércoles
Jueves
Viernes
Sábado
Domingo
Lun 27 de Agosto de 2020
Mar 28 de Agosto de 2020
Mié 29 de Agosto de 2020
Jue 30 de Agosto de 2020
Vie 31 de Agosto de 2020
Sáb 01 de Agosto de 2020
Dom 02 de Agosto de 2020
Lun 03 de Agosto de 2020
Mar 04 de Agosto de 2020
Mié 05 de Agosto de 2020
Jue 06 de Agosto de 2020
  • Digital Health for All Session 1

    18:00 - 19:00 hs GMT+1

    Fecha
    Jue 6-Ago-2020, 18:00 - 19:00 hs GMT+1
    Descripción
    Next-Generation Software Development for Digital Health Webinar Series   Through this four-course series, we will explore how to architect complex software solutions, balance agile with regulatory constraints, and showcase how Low-Code development catalyzes DevOps. Attendees will learn how to reconcile the speed (...)
    Cerrar
Vie 07 de Agosto de 2020
Sáb 08 de Agosto de 2020
Dom 09 de Agosto de 2020
Lun 10 de Agosto de 2020
Mar 11 de Agosto de 2020
Mié 12 de Agosto de 2020
Jue 13 de Agosto de 2020
Vie 14 de Agosto de 2020
Sáb 15 de Agosto de 2020
Dom 16 de Agosto de 2020
Lun 17 de Agosto de 2020
Mar 18 de Agosto de 2020
Mié 19 de Agosto de 2020
Jue 20 de Agosto de 2020
Vie 21 de Agosto de 2020
Sáb 22 de Agosto de 2020
Dom 23 de Agosto de 2020
Lun 24 de Agosto de 2020
Mar 25 de Agosto de 2020
Mié 26 de Agosto de 2020
Jue 27 de Agosto de 2020
Vie 28 de Agosto de 2020
Sáb 29 de Agosto de 2020
Dom 30 de Agosto de 2020
Lun 31 de Agosto de 2020
Mar 01 de Agosto de 2020
Mié 02 de Agosto de 2020
Jue 03 de Agosto de 2020
Vie 04 de Agosto de 2020
Sáb 05 de Agosto de 2020
Dom 06 de Agosto de 2020
  • Digital Health for All Session 1

    18:00 - 19:00 hs GMT+1

    Fecha
    Dom 6-Ago-2020, 18:00 - 19:00 hs GMT+1
    Descripción
    Next-Generation Software Development for Digital Health Webinar Series   Through this four-course series, we will explore how to architect complex software solutions, balance agile with regulatory constraints, and showcase how Low-Code development catalyzes DevOps. Attendees will learn how to reconcile the speed (...)
    Cerrar

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