Delivering high quality services in your contact center is critical to your long-term success. They are often the first touch your customers and partners have with your organization and enable your customers to spend more time, and of course, more money with your business. Join this webinar and learn: • Challenges that keep the UC team up at night • Culprits that impact quality of contact center applications • Real-world examples of how NETSCOUT customers have solved service issues in their contact centers, reducing MTTR, and finger pointing across IT functions- improving quality and user experience

Hora

19:00 - 20:00 hs GMT+1

Organizador

NETSCOUT nGenius Service Assurance
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Control de seguridad
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  • 5 Steps to Security Validation

    20:00 - 21:00 hs GMT+1

    Fecha
    Lun 15-Jun-2020, 20:00 - 21:00 hs GMT+1
    Descripción
    Organizations have been managing security based on assumptions, hopes and best guesses for decades. We assume our technology will detect, block and send alerts, we hope our incident response techniques will be efficient and effective when under assault, and we (...)
    Cerrar
Mar 16 de Junio de 2020
Mié 17 de Junio de 2020